This Terms and Privacy Policy governs important terms of service for the purpose of purchasing and / or using the products and services offered by SmartShopEmpire.com (herein “SSE” or our “Site”). It also describes the Privacy Policy which governs how SSE collects, maintains and protects the information our Customers provide on our Site and how SSE uses or discloses such information.

• Your acceptance of our policies and any change of terms: By using our Site, you admit and confirm your acceptance of this Terms and Privacy Policy and all other SSE policies including our Shipping & Delivery Policy and our Return Policy. If you do not agree to all SSE polices, please do not use our Site. SSE has the discretion to update its policies at any time. We encourage our Customers to frequently check our Site for any changes to stay informed about our Terms and Privacy Policy and all other policies. You admit and confirm that it is your responsibility to review our policies and become aware of any modifications as needed. If you continue using our Site after reading these Policies and any changes, you will confirm your acceptance of those changes and give us the consent to use your personal information for the purposes explained below.
• Trademarks and Copyrights: All information contents on our Site and all our website design, including, but not limited to, text, brand names, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our sole property and shall represent our own intellectual property rights (IPR), whether registered or unregistered for SSE. The entire contents of our Site are also protected by all applicable U.S. and international copyright laws. All rights are reserved.
• Pricing and Stocking Accuracy: We are determined to provide the most accurate pricing information on our Site to our Customers. In the event that an ordered item was accidentally mispriced; we may, at our own discretion, either contact you for further instructions on your options for order payment adjustment or order cancellation with complete refund; or cancel your order with complete refund and notify you of such cancellation. We also closely monitor the stocking status of our inventory. If any accidental pricing or stocking errors occur for any items, we reserve the right to refuse any orders of such pertinent items before collecting payment, or cancel such orders with complete refund after payment.
• Third party websites: Customers may find advertising or other content on our Site that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and we are not responsible for the practices employed by other websites linked to / from our Site. These websites and services may have their own privacy and customer service policies; which our Customers may have to observe if they visit these websites through the links on our Site.
• Web Browser Cookies: Our site uses cookies to enhance the user experience for our Customers and Visitors. The user’s web browser places cookies on his/her hard drive for record-keeping purposes and sometimes to track the user’s information. The user may, however, choose to set the web browser to decline cookies or issue alert when cookies are being sent. If our Customers decline cookies; some operations on our Site may not function properly which may impact our ability to optimally provide certain services.

Privacy Policy:

SSE is extremely concerned about the security and privacy of our Customers’ personal information. SSE is also compliant with The General Data Protection Regulation (GDPR) (EU) 2016/679. This means that we are open about our methods of tracking, acquisition and use of our visitors’ personal data; and you can freely check what exactly we do with it.

• Personal Identification Information: We may collect personal identification information from our Customers when they visit our Site, place any orders, perform any other activities and utilize any other services, features or resources we make available on our Site. Customers may provide at will, as applicable, the following:

⇒  First name and last name
⇒  Email address
⇒  Physical billing and shipping addresses
⇒  Phone number
⇒  Credit card information

SSE will collect personal identification information from Customers only if they voluntarily submit such information to SSE. Customers, however, can visit our Site anonymously and can decline to provide personal identification information, given that it may prevent them from engaging in certain activities on our Site. SSE works with outer companies that help us provide the best service for you, and these third parties also use some of our Customers’ personal information. We limit the data they can access to only what is necessary for them to perform their obligations. SSE may use Customers’ Personal Identification Information for the following purposes:

1)  To process orders and payments. We may use our Customers’ personal identification information they provide when placing any order to provide the best service for that order. We do not share any such information with outside parties except to the extent necessary to provide service. For example: 1) Payment services use your credit card number, your first name and last name to verify and process your order payments. 2) Our manufacturers and stock keepers use the data of your order contents to assemble the order package for you. 3) Postal services use your first name, last name, and physical shipping address to arrange the order product delivery for you.

2)  To improve our Customer Service and provide order updates. We will use your email address to send shipping, tracking or order service updates. Our Customers’ contact information would help us respond to their service requests and support needs, including their inquiries, questions or any other requests.

3)  To improve our product and service offerings. We may use our Customers’ feedback and reviews to improve the products and services on our Site.

4)  To analyze our Customers’ user experience. We may collectively use our Customers’ information to analyze how our products, services and resources are utilized on our Site.

5)  To send periodic emails for promotions or features on our Site. If our Customers decide to opt-in to our mailing list or agree to receive information from SSE about topics of interest to them, SSE may send them emails that may include company news, contests, surveys, updates, related products or service information, etc. If at any time the Customer would like to unsubscribe from receiving future emails, they can do so by contacting us.

6)  We don’t share personal information! We do not sell, trade or rent our Customers’ personal identification, contact or profile information to others. We may share statistical demographic information (not linked to any personal information of our Customers) with our business partners, trusted affiliates and advertisers.

• We may capture Non-Personal Information about our Customers when they visit or utilize our Site in any manner as above. Non-personal information may include the Customer’s Internet browser, Internet service provider, type of computing platform or device and operating system used for connection to our Site.
• SSE protects Customers’ information. We utilize appropriate data collection, storage and processing tools and security measures to protect against unauthorized access, alteration, disclosure or destruction of our Customer’s personal information, username, password and transaction data stored on our Site. Our Customers exchange all sensitive and private data with our Site over a Secure Socket Layer (SSL) communication channel, which is encrypted and protected with strong digital signatures.
• Your rights under the GDPR rules and our Privacy Policy: Our customers are guaranteed protection of their personal and non-personal information as described above. You can also contact us at any time by email at support@smartshopempire.com or leave a message in the Contact Us page form to ask for any of the following:

1)  To receive a copy of your account’s personal information that we have collected.

2)  To delete your account and personal information from our system.

3)  To withdraw your consent to provide us with data for any service you previously agreed to and did not pay for but you changed your mind. For order related data, please review our Shipping & Delivery Policy and our Return Policy.

4)  To unsubscribe from receiving future emails for services you previously opted in for.

At SSE, we are doing our best to guarantee the security of your personal information while we keep and use them. Thank you for your understanding and cooperation!